DHL in India

DHL Express is the No.1 international air express services provider in India offering its customers the entire spectrum of express services from international air express to high-end logistics solutions including repair and return, strategic inventory management and direct express inventory distribution.

DHL Express India has many firsts to its credit, including India’s first and only 24-hour customer service call centre in the express industry, the first to introduce customised solutions such as DHL EXPRESS EASY JUMBO for customers as well as the first to provide track-and-trace services in India via email, SMS, Internet and WAP phones.

DHL Express: India Facts and Figures

Head Office:	Mumbai, India
Year of Establishment:	1979
Ownership:	DHL is 100% owned by Deutsche Post
Domestic Business:	DHL has 81.03% stake in Blue Dart Express India
Shipments:	Over 7.7million [2008]
Tonnage:	Approx. 24.2million [2008]
Network:	International – 220 countries & territories
	Domestic – Over 22,200 locations across India
Employees:	1500
Customers:	35000
Vehicles:	300
Facilities:	353 Retail Express Centres & 30 Offices across India
Hubs/Gateways:	5 [Bangalore, Chennai, Delhi, Kolkata and Mumbai]
Quality Control Centre:	Mumbai, India
Commercial Flights:	Close to 75 flights utilized per day
Sustainability:	3yr partnership with UNICEF, DHL Deliver Help Drive & other Community initiatives
Awards:	Superbrands Award [2006, 2007, 2008]
	Awarded the Best Express Logistics Provider of the Year [Express Logistics & Supply Chain Conclave 2008]
	Frost & Sullivan Award [2007 & 2008]
	Reader’s Digest - Most Trusted Brand Award [2007 & 2008]